Umbrella Parts Coming

Above, the "chili" umbrella before the dust devil hit it. Photo by Armand Vaquer.

This afternoon, I received some good and welcome news from Home Depot's Customer Service department regarding the damaged patio umbrella.

They wrote:

Hi Armand,

I would like to inform you that an order for your replacement parts has just been placed and will take about 7-10 business days to reach you.  

We really appreciate your feedback, so on the next 24-48 hours you will receive a brief one-time survey about our customer service.  

Please find my contact information below and a reference number for our call on the subject line for any future reference. 

Have a great day!

In the meantime, I'll continue to use the "Clamper red" umbrella.