...there's always something that goes wrong.
The curio cabinet I ordered last week arrived today.
My neighbor, Bo and I began to assemble it this afternoon. But the work came to a grinding halt when I pulled the upper back frame (with mirror) out of the box.
The mirror had a crack across the top.
Unfortunately, the manufacturer was closed when I called their customer service. I'll have to call them tomorrow morning to see what they want to do. They can either replace the whole section or I can take it to a Gallup area glass shop have have them replace the mirror and I can send the manufacturer the bill for reimbursement. In the meantime, I emailed the manufacturer and sent along the photo below of the cracked mirror.
Why can't things be easy?
UPDATE (8/8/18):
I got a hold of the customer service department of the manufacturer this morning and they are sending a replacement.
The curio cabinet I ordered last week arrived today.
My neighbor, Bo and I began to assemble it this afternoon. But the work came to a grinding halt when I pulled the upper back frame (with mirror) out of the box.
The mirror had a crack across the top.
Unfortunately, the manufacturer was closed when I called their customer service. I'll have to call them tomorrow morning to see what they want to do. They can either replace the whole section or I can take it to a Gallup area glass shop have have them replace the mirror and I can send the manufacturer the bill for reimbursement. In the meantime, I emailed the manufacturer and sent along the photo below of the cracked mirror.
Why can't things be easy?
UPDATE (8/8/18):
I got a hold of the customer service department of the manufacturer this morning and they are sending a replacement.
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