Pet Angels: Is It Jax or Not?

Above, Jax Jacobs.

The following video reminds me of when I worked for United Pacific/Reliance Insurance Companies back 40 years ago.

Some of the company's insureds were cemeteries, mortuaries and crematoriums. There was a spell in which liability claims were coming of missing cremains, co-mingled cremains and other claims involving cremains. If screw-ups like this can be done with human cremains, it can also happen with pets.

The topic of the video by Eric Jacobs, the Nomadic Fanatic, concerns the cremains of Jacobs's late cat Jax.

When he received the package from Pet Angels, a pet cremation company, Jacobs noticed something amiss. The card with Jax's paw print seemed to be from another cat. In the video, at one point Jacobs held up the paw print image to the camera, I noticed immediately that the print couldn't have been Jax's.

The paw print Jacobs received had four toes. Jax was a rarity, he had seven toes on both front paws as a polydactyl cat.

Now, it could be the technician who made the paw print may have missed the extra toes. There's no way of knowing. Also, this leaves doubt in Jacobs's mind whether the cremains in the urn are actually Jax's (Jacobs paid for a private, single cremation) and the lock(s) of fur that were sent with the urn were Jax's.

Understandably, Jacobs is quite upset with Pet Angels.

On the fur, a DNA test can be done on the fur sent with fur on Jax's brush or veterinary blood samples. Pet Angels should be willing to pick up the cost of a DNA test to prove they were on the up & up.

Still, this boils down to the big question: Is everything actually Jax's or not? Pet Angels definitely has a major public relations problem over this.

Here's Eric Jacobs's video: