Air travel has been more than a hassle these past few years, I have found.
I have had flights canceled and delayed on different occasions. Also, I have had airlines or TSA hold or misplace my luggage.
All that may be changing for the better.
According to KRQE News 13:
WASHINGTON (NEXSTAR) – Getting travel refunds and avoiding extra fees could be easier for fliers soon, thanks to two new federal rules. On Wednesday, the Transportation Department announced regulations to require quick and automatic refunds and to crack down on hidden costs.
When travel plans go wrong, it can be a hassle to get your money back.
“In theory passengers are already supposed to be refunded for a cancellation or a major delay. In practice, it often doesn’t work that way,” Transportation Secretary Pete Buttigieg said.
That’s why Sec. Buttigieg says the Biden administration is issuing a new refund rule that will force airlines to automatically refund travelers if their flights are significantly delayed or their baggage gets lost for an extended period of time.
Passengers won’t have to fill out a bunch of online forms of wait hours on the phone for their refunds. Under the rule airlines must issue refunds within a week, offering cash or a credit card refund first instead of travel vouchers or flight credits.
To read more, go here.
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